# Privacy Policy

This Privacy Policy explains how we use any personal information we collect about you when you use this website. Please note that we may update this policy from time to time.

# Our Privacy Principles

We will never spam you with irrelevant emails
You may opt out or in of our email communications at any time
You have the right to remove any information we may hold on you
We will never sell, rent, make public or distribute your personal information
Data is a liability and therefore should only be collected and processed when absolutely necessary

# Relevant Privacy Legislation

In line with Quuantum Studios internal processes and systems, this website is designed to comply with the following policies:

UK Data Protection Act 2018
EU General Data Protection Regulation 2018 (GDPR)
California Consumer Privacy Act (CCPA)

# Who We Are

Company: Quuantum Studios
Website: https://www.quuantum.com/
Email: [email protected]

# What Information We Collect About You

# Website Visitor Tracking

Like most websites, our website uses Google Analytics. This tool collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to better understand how visitors find us and how they interact with our website. We can use this to make adjustments to our website, to deliver a better user experience. We only use Google Analytics if you give consent to cookies and you can adjust your settings and opt-out at any time via the Cookie Settings.

# Transaction and Billing Information

If you buy a product from us, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, payment information, IP address, contact and location information.

# Contact Forms and Communications

When you contact us through our website forms or email, we collect the information you provide including your name, email address, and message content to respond to your inquiry.

# Information We Collect Automatically

We also collect some information automatically:

Usage Information: We collect information about your usage of our Services. For example, we collect information to authenticate a license activation and provide plugin updates. We use this information to provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
License Activation Information: When you enter and activate a license within your WordPress website, we collect information to authenticate and provide software updates for that website. This information includes the license key, product version, WordPress version, website name, website URL, website language and timezone.
Log Information: Like most website operators, we collect information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

# How We Use Your Information

We collect information about you to understand your needs and provide you with a better service. Specifically, we use your information to:

Provide our Services to you. For example, to set up and maintain your account, provide plugin updates, or charge you for any of our paid Services.
Further develop our Services. For example by adding new features that we think our users will enjoy or will help them to create and manage their websites more efficiently.
Monitor and analyse trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use.
Monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Quuantum Studios and others.
Send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
Communicate with you and provide customer support.

We do not sell our users' private personal information.

We share information about you in the limited circumstances outlined below and with appropriate safeguards on your privacy:

Employees and Contractors: We may disclose information about you to our employees and individuals who are our independent contractors that need to know the information in order to help us provide our Services.
Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us (like payment providers).
As Required by Law: We may disclose information about you in response to a legal request.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

# Security

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

# Your Rights

If you provide us with your personal information, you have the following rights:

To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be deleted from our records

To exercise any of these rights, please contact us at [email protected].

Last updated: May 2025